Need help with your account, report, or billing?
Reach out for support, billing questions, technical help, or general enquiries. We keep it straightforward and aim to make getting help feel easy.
Email support
support@leadssmart.co.ukBest for account help, billing questions, refund enquiries, technical support, or general product questions.
Support
Get help with scans, reports, account access, or anything that does not look right.
Billing
Questions about purchases, subscriptions, refunds, or payment-related issues.
General enquiries
Reach out if you want to ask about features, workflows, or how LeadsSmart fits your business.
Before you contact us
A few details up front help us look into things faster and give you a clearer answer.
- Use the email address linked to your account where possible.
- Describe the issue clearly, including what happened and what you expected to happen.
- Add the website URL or scan link involved if relevant.
- Include screenshots if they will help explain the problem faster.
Response times
We aim to respond as soon as reasonably possible. Including the right details at the start usually helps us reply faster.
Helpful to mention
The more context you share, the easier it is to help properly.
Whether it is a technical issue, report question, or billing query, a little context saves back-and-forth and helps us get to the useful part faster.